Shipping policy
Last Updated: 2024-11-03
At My Bow, we are committed to providing you with the best possible shopping experience. To ensure transparency and customer satisfaction, we have outlined our customer policy below:
1. Ordering and Payment:
You can place orders on our or our partner website using our secure payment options. We will send you an order confirmation via email once your order is placed.
2. Shipping and Delivery:
Delivery times may vary, but we strive to get your t-shirts to you as quickly as possible. You will receive tracking information to monitor the status of your order. In the event of any shipping delays, we will notify you promptly.
3. Returns and Exchanges:
We want you to be satisfied with your purchase. If you're not happy with your t-shirt, please contact us within 15 days of receiving your order to initiate a return or exchange. Items must be unworn and in their original condition for a return or exchange. No restocking fee.
4. Refunds:
Refunds will be processed within 14 days of receiving your returned item. We will refund your payment to the original payment method used for the order.
5. Product Quality and Descriptions:
We take pride in the quality of our t-shirts, and we ensure that our product descriptions are accurate.If you receive a product that does not meet our quality standards, please contact us, and we will address the issue promptly.
6. Customer Support and Communication:
For any questions or concerns, our customer support team can be reached at info@mybow.us We aim to respond to your inquiries within 48Hrs. Your feedback is important to us, and we are always looking to improve our service based on your suggestions.
At My Bow, we are committed to providing you with the best possible shopping experience. To ensure transparency and customer satisfaction, we have outlined our customer policy below:
1. Ordering and Payment:
You can place orders on our or our partner website using our secure payment options. We will send you an order confirmation via email once your order is placed.
2. Shipping and Delivery:
Delivery times may vary, but we strive to get your t-shirts to you as quickly as possible. You will receive tracking information to monitor the status of your order. In the event of any shipping delays, we will notify you promptly.
3. Returns and Exchanges:
We want you to be satisfied with your purchase. If you're not happy with your t-shirt, please contact us within 15 days of receiving your order to initiate a return or exchange. Items must be unworn and in their original condition for a return or exchange. No restocking fee.
4. Refunds:
Refunds will be processed within 14 days of receiving your returned item. We will refund your payment to the original payment method used for the order.
5. Product Quality and Descriptions:
We take pride in the quality of our t-shirts, and we ensure that our product descriptions are accurate.If you receive a product that does not meet our quality standards, please contact us, and we will address the issue promptly.
6. Customer Support and Communication:
For any questions or concerns, our customer support team can be reached at info@mybow.us We aim to respond to your inquiries within 48Hrs. Your feedback is important to us, and we are always looking to improve our service based on your suggestions.